Frequently Asked Questions
Have some questions about all the fun you can have at Valleyfair? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests.
We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets.
The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time.
There will be no immediate changes to 2024 season passes or 2024 All Parks Passports as a result of this merger. You can continue to use your passes as you always have.
At this time, 2024 Cedar Fair Gold or Prestige Passes with the All Park Passport add-on may only be used to access legacy Cedar Fair parks.
At this time, 2024 Six Flags Plus and Diamond Elite memberships as well as Diamond Passes may only be used to access legacy Six Flags parks.
It’s clear our guests see tremendous value in the season-pass programs. There are no plans to offer a new season pass with access to all parks in 2024. However, we believe there may be an opportunity in the future to offer expanded park access to season pass holders. Please check your home park's website for updates on Season Pass product offerings and all park access options.
At this time, 2024 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.
At this time, 2024 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.
We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.
No, any current monthly payment plans will continue to be charged as originally outlined at the time of purchase.
We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.
At this time, 2024 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.
At this time, 2024 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.
Season Pass and Payment Plan Questions
Valleyfair is pleased to continue offering the All Park Passport add-on for the 2025 season, which allows you to access all legacy Cedar Fair parks with a Gold Pass.
Gold Passes purchased between August 8, 2024 – August 11, 2024 qualify for a free Fast Lane, which can be redeemed any public operating day between August 8, 2024 – October 27, 2024. The Fast Lane is not valid for Fright Lane attractions. Your Fast Lane can be redeemed at any location that sells Fast Lane. Fast Lane benefits are valid only on the day redeemed.
Pass renewals get 1 FREE fall Bring-A-Friend to be used between August 8, 2024 – October 27, 2024 with a Gold Pass, and between August 8, 2024 – September 2, 2024 with a Silver Pass. Your Bring-a-Friend benefit will be added to your pass and can be redeemed at the park by presenting your valid 2025 Silver or Gold Pass. To receive your Bring-a-Friend benefit, visit any ticket booth or turnstile. Bring-a-Friend benefit is valid only on the day redeemed.
No, the Silver Pass is valid from park opening through the end of summer and provides admission to daytime fall events through Sunday, October 27, 2025. The Silver Pass does not provide admission to ValleyScare. The Gold Pass provides guests unlimited visits throughout the summer and fall, including ValleyScare.
It's easy and all online! To activate your Season Pass, please visit valleyfair.com/activate. You can also upload your pass to the Valleyfair mobile app by entering the barcode. No card is needed.
Unfortunately, once an order is processed, another pass cannot be added at a later date. Please ensure you purchase the appropriate number of passes with your transaction. Each order will be subject to the current pricing.
Guests may purchase their Season Passes through our Easy Pay Plan. This plan allows guests to divide their purchases into payments that are automatically withdrawn from the credit card on file. The processing fee will apply to the first payment only. You can continue to use your Season Pass even if not all payments are made, however, if one payment does not go through the passes will become deactivated.
You can purchase All Season Dining or Drink Plans, as well as All Season Fast Lane at a later date either online or at our Admissions Building. Please note that add-ons can only be part of an Easy Pay payment plan if purchased at the same time as your Season Pass. They are not able to be added to an Easy Payment plan after a Season Pass has been purchased, and the full price will be charged at the time of purchase. Pricing is also subject to change and increases as the year progresses.
If you purchased Season Passes using our Easy Pay plan, you can update your credit card information by going to the payment portal. Please provide your confirmation number and the e-mail address used to make the purchase.
Yes, you may purchase a Gold All Park Passport All Season Dining Plan that is valid at all legacy Cedar Fair parks.
2025 All Season Dining Plans are valid any public operating day during the remainder of the 2024 season and the entire 2025 season.
View a list of participating locations and meal options for the Single Meal Deal, All Day Dining, Premium All Day Dining and All Season Dining.
Season Pass cards are no longer required and instead can be stored on your phone via the Valleyfair mobile app. If you still have questions about your Season Pass please contact our Guest Services team.
Valleyfair does not issue refunds or exchanges on Season Passes or Season Pass Add-ons. All the preceding products are non-refundable and non-exchangeable for any reason after the order transaction has been completed at the front gate, online, on the Valleyfair mobile app, or other authorized ticket seller.
All Park Passport Questions
The All Park Passport is a premium add-on that allows a Gold Pass admission to other legacy Cedar Fair parks.
The All Park Passport add-on can only purchased with a 2025 Gold Pass. It is not eligible for purchase with a 2025 Silver Pass.
The All Park Passport may be used to access the following legacy Cedar Fair parks:
- California’s Great America
- Canada’s Wonderland
- Carowinds
- Cedar Point
- Dorney Park
- Kings Dominion
- Kings Island
- Knott’s Berry Farm
- Michigan’s Adventure
- Schlitterbahn Galveston
- Schlitterbahn New Braunfels
- Valleyfair
- Worlds of Fun
Your 2025 Gold Pass with the All Park Passport add-on may only be used to access legacy Cedar Fair parks at this time. Starting on January 6th, 2025, your Gold Pass with the All Park Passport add-on may be used for entry and parking to legacy Six Flags Parks including Six Flags Magic Mountain, Six Flags Great Adventure, Six Flags Great America, Six Flags Over Texas, Six Flags Over Georgia, and more. Please refer to the terms and conditions for more information.
The All Park Passport add-on is available with the purchase of a Gold Pass for an additional fee. Learn more and view the most up-to-date pricing.
Yes, a 2025 Gold Pass with the All Park Passport add-on can be used for entry to other legacy Cedar Fair parks in 2024.
The All Park Passport add-on can be purchased using EZ Pay if purchased with a Gold Pass (when EZ Pay is offered). It is not eligible for EZ Pay if purchased separately from the Gold Pass.
An All Park Passport add-on can be purchased online when purchasing a Gold Pass. After you select your pass and enter the guest information, you will be prompted to add the All Park Passport add-on. View the All Park Passport page for more detailed instructions on adding the All Park Passport to your pass.
Yes, you get the same benefits of a Platinum Pass when you purchase a 2025 Gold Pass and the All Park Passport add-on.
Yes, you can add the All Park Passport add-on to your existing 2025 Gold Pass by logging into your season pass account and selecting “Manage Passes.” Click the arrow under the pass to which you would like to add the All Park Passport add-on, scroll down, and click “Learn More” under All Park Passport within the Season Pass Add-Ons section. Follow the steps on the following screen to purchase and add to your pass.
Yes, your Gold benefits can be used at other legacy Cedar Fair parks with the purchase of the All Park Passport add-on. Benefits may vary by park, contact the park you are planning to visit for questions regarding applicable benefits.
General Ticket Questions
Valleyfair offers a variety of online discount options throughout the season. Save on Regular single-day admission by visiting the TICKETS page for the best online deals.
Valleyfair does not offer a non-rider discount. Valleyfair has a one-price admission as it is a multi-faceted park - not just a ride park. Live entertainment abounds at the park with fun-filled shows and roving characters and performers. There are also a number of non-active rides, restaurants, shopping and Soak City Waterpark for guests to enjoy.
Yes, Valleyfair offers discounted admission to members of the Military; active, reserve or retired. Tickets can be purchased online and military affiliation is verified by signing into ID.me. Military discount tickets also may be purchased at any Valleyfair ticket booth on the day of your visit. Proof of service must be presented at the time of purchase.
You can have your tickets printed for you at any window of our Admissions Building prior to passing through the security screening. Please present your order confirmation number and a photo ID.
We are also able to scan the tickets directly off your mobile device as long as each ticket is presented. If you take screenshots of the tickets, be sure that each ticket on the order is saved.
If you made a mistake while purchasing tickets from valleyfair.com, you can change the date of your Ticket to a similar priced visit date by visiting our website at the following link: https://www.valleyfair.com/?module=booking-portal If that does not work we are typically able to refund the order (Exceptions include tickets for special events). Please repurchase the correct tickets and email the confirmation number that needs to be refunded and the new confirmation number to guestservices@valleyfair.com. If the tickets were not purchased directly from valleyfair.com we are unable to refund or replace them. Please contact the company you purchased the tickets from for more information about their refund policy and instructions.
Tickets from the current season that have expired are typically eligible to be surcharged. A nominal fee will be assessed, and the ticket will be made valid for a general public operating day during the same season. Please visit the Admissions Building, located outside the front gate, to apply the surcharge. We are unable to surcharge complimentary tickets or tickets from a previous season.
Your order confirmation number is contained in the email receipt that is sent to you after your purchase. If you are unable to locate that email or did not receive that email, please contact our Guest Services team at guestservices@valleyfair.com or by phone at 952-445-7600.
Valleyfair sells gift cards in the park at Sweet!, Plaza Shopper, and Snoopy Boutique. They can be used anywhere in the park except locker rentals and arcade games.
Valleyfair does not issue refunds or exchanges on Daily Admission Tickets, Fast Lane/Fast Lane Plus, or drink and dining products. All the preceding products are non-refundable and non-exchangeable for any reason after the order transaction has been complete at the front gate, online, on the Valleyfair mobile app, or other authorized ticket seller. This includes weather-related events. We do not issue rainchecks. Please check the local weather conditions prior to planning your visit.
We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call us at 952-496-5331.
General Park Information
Yes, there is a charge for parking at Valleyfair.
Valleyfair also offers Preferred Parking which gives you access to prime parking near the admission gate. Only 100 spots are available daily and spots are taken on a first-come, first-serve basis.
There is NO CHARGE for parking if you dropping someone off or picking them up from the park. If you are dropping someone off or picking people up and will be in the parking lot for 30 minutes or less, you will not have to pay for parking. When you enter the parking lot a toll gate employee will take down your license plate number and record it with the make and model of your car and the time you came through the gate. This information will then be given to Valleyfair security, who will be patrolling the parking lot and making sure guests are not staying and parking without payment.
Some attractions may close in bad weather until conditions permit safe operation. Please enjoy a show, meal or shopping until such weather passes.
Valleyfair does not offer rainchecks or refunds in the event of inclement weather.
Reentry is permitted into the parking lot by presenting your original parking ticket or Season Pass.
Yes, Valleyfair admission is required to participate in the following additional charge attractions:
- RipCord
The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at all entrance gates. As part of the process:
- Guests arriving at the park will go through metal detection every public operating day.
- All bags, purses, backpacks, waist packs, etc. are subject to inspection prior to entering.
- Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.
- Please see our separate FAQ on outside food and beverages.
- We use a variety of methods in securing our parks, including uniformed and plainclothes officers, and video surveillance monitoring.
- Valleyfair does not tolerate guests who fight and/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.
If you leave the park and plan to return that day, please retain your ticket stub or receipt and get a re-entry ticket at the exit turnstile before leaving the park. Season passholders wishing to re-enter may use their Season Pass for re-entry and can leave through any exit turnstile. You must be able to present a re-entry ticket or valid Season Pass to gain re-entry to the park. Valleyfair only allows same-day re-entry to the park. After 4pm, any re-entry will require compliance with the chaperone policy.
Yes, we have a limited number of lockers available throughout the park that vary in size.
- Regular: Can fit 1-2 backpacks for $15
- Large: Can fit 3-4 backpacks for $20
- Jumbo: Can fit 5+ backpacks for $25
Locker rentals are for the entire day, and lockers can be opened and closed as many times as you would like throughout the day. Lockers in the waterpark must be cleared out by the time the waterpark closes for the day.
Locations: Waterpark, General Store, Thunder Canyon, SuperCat, and Front Gate Rental Building.
We welcome VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS.
Valleyfair does not accept personal checks or foreign currency anywhere in the park.
Outside food, beverages (exception: water-see below), or coolers are not allowed to be brought into Valleyfair or Soak City Waterpark. Exceptions are made for Guests with special dietary needs, including food allergies, baby food, and formula. Guests with special dietary needs should stop at Guest Services located at the Front Gate when they arrive at the park.
Valleyfair allows guests to bring in one factory sealed bottle of water or empty water bottle per person. Then simply refill your water bottle throughout the day.
Valleyfair offers a wide variety of dining options at various restaurants and food vendors throughout the park. Groups looking for catering may contact Group Sales at 952-496-5331 or groupsales@valleyfair.com for delicious meal options available at our catered event location, Picnic Point, located near Steel Venom.
Wagons used as strollers are allowed, and Segways are allowed into the park after stopping into our Guest Services office and signing a waiver. All guests, bags, parcels and other items are subject to inspection, including metal detection or other screening measures.
Yes, free Wi-Fi is available throughout the park.
Sorry, pets are not allowed except for service animals. Kennels are not provided.
Valleyfair works with a number of local hotels throughout the Southwest Metro. View Hotels.
Smoking of any kind, including vapor and e-cigarettes, is not permitted inside Valleyfair. For the comfort of all guests, smoking is only permitted in the designated smoking area just outside the park entrance gate. Please see an admissions associate for guidance. Marijuana, hemp, and cannabis products are not permitted anywhere on property, including the designated smoking area.
Valleyfair has EMTs that staff our two First Aid Stations. First Aid is located across from the tall Breaker's Plunge waterslides. Additional first aid services for guests in Soak City are available at the Lifeguard Station. You can find these locations and your proximity to them on our app while in the park.
If you need any medical assistance during your visit, please notify the nearest park associate.
Minnesota State Law requires we do not give out medication to the general public. If you are in need of select over-the-counter medications, you can find them at The General Store, Snoopy’s Boutique, and Plaza Shopper.
We have a limited number of wheelchairs, electronic wheelchairs, and strollers available to rent for a fee at our Rentals Building, located at the front of the park to the right of the entrance fountain. Rentals are on a first-come, first-serve basis, with a limited number of wheelchairs available to rent ahead of time online. Guests are welcome to use their own wheelchairs and strollers in the park. Pricing can be seen on the rentals page.
We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
- Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests
- Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties
- Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day
- Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported
- Quick response to spills, trash, and other situations
- Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans
- Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines
- Guest and associate first aid locations staffed with EMTs to assist with all types of minor and/or emergency health issues.
We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.
In the case of severe weather, the park has 16 clearly marked severe weather shelters located throughout the park. Park associates can direct visitors to the nearest shelter.
Pass Perk Information
Valleyfairs' Pass Perks Monthly Rewards Program is the next evolution of our popular loyalty program. A fresh selection of Pass Perks will appear each month on the Pass Perks page. You’ll see a brief description of the Perk and the number of times you need to visit the park to earn it. At the end of the month, your cumulative visit total earns you one or more Perks. Your visits reset on the first day of the month.
You earn Pass Perks according to the number of park visits you have accumulated by the end of each month. You get one visit per day. For example, if you visited FOUR times in one month, you receive the Perk that corresponds with FOUR visits. If you visited more than four times, you receive the Perk that corresponds with FOUR visits. We also plan on awarding surprise Perks throughout the season.
No. As soon as you purchase your Season Pass, you join Pass Perks. However, to stay up to date with your rewards, be sure to download the mobile app and add any Season Passes in your household. Otherwise, you may miss out on what you've earned.
Silver and Gold Passholders. Pre-K are excluded from earning Pass Perks.
Look in the Pass Perks section of our all-new mobile app or your Pass Portal dashboard. We may email you about a Perk you’ve earned (depending on the type of Perk), but the mobile app and dashboard are the best ways to locate your Perks.
Rewards you redeem inside the park—like sweets, treats and tickets —are automatically loaded to your Season Pass. Check your mobile app or Season Pass Portal to view all the details about your offer. You’ll see how long the offer is active and the exact locations where you can redeem it. Redeem your rewards by scanning your Season Pass where applicable.
Your earned Perks will have varied validity from the day they load to your Season Pass. Be sure to check the Perk description for an exact redemption date.
Monthly rewards you redeem inside the park will be loaded to your Season Pass at midnight on the last day of the month, to redeem for a set time the next month. In some cases, there can be a 24-48 hour delay.
Season Passholders can earn and redeem one Monthly Pass Perk per month.
Yes, with some exclusions depending on the offer. We will communicate this in the offer description. The disclaimer reads as “not combinable with other discounts or promotions.” Most Pass Perks do combine with other discounts for extra savings!
- Discounted or free food, including snack items like as popcorn, Dippin' Dots and cotton candy. Entrée food items include hot dogs, pizza, tacos and much more.
- Discounts on exclusive merchandise such as beach towels, swimsuits and Squishmallows
- Discounts on paid rides and games (NEW!)
- Discounted or free Bring-A-Friend admission tickets, single-use Fast Lane (where applicable), and seasonal Perks tied to events
- VIP Experiences: Exclusive packages that aren’t available to purchase but are custom-built by our experts in entertainment and offer a once-in-a-lifetime experience. Enter to win by simply visiting the park; winners are randomly drawn.
No. At this time, you can only earn and redeem perks at your home park. Scanning at a separately gated waterpark (if applicable) and the dry park on the same day will only count as one total visit.
At this time, you cannot exchange, gift, or transfer any Pass Perks Reward to another Passholder or non-Passholder. Your Perk is exclusive to you.
Miscellaneous Information
Come join the Valleyfair team! We are hiring for a variety of professional and seasonal job opportunities. With so many jobs to choose from, we are sure to have one that is right for you! Visit our Job Portal at https://jobs.cedarfair.com/valleyfair to learn more.
Valleyfair is happy to assist credentialed members of the media in producing superior news stories, programs and features that contain timely and up-to-date information. Please visit the Valleyfair’s Media Center at https://www.valleyfair.com/media-center for more information.
Please visit https://www.valleyfair.com/community/donations for information about donations.
All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Valleyfair, and any unauthorized drone(s) observed over Valleyfair will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.